Many of our customers at NorthStar have used various POS (Point of Sale) systems in their restaurants in the past. These systems have failed, lacked efficiency, flexibility, or easy use for restaurant employees and guests trying to place an order or make a payment.

We have compiled a list of the top ten mistakes we see in many of the POS systems used in the restaurant industry today. We have carefully created POS solutions that eliminate these issues, providing an effective, streamlined, and efficient way to take orders and payments from apps, websites, table kiosks, and traditional POS systems.

The mistakes we see include:

• Not choosing a US-based provider – this leads to difficulty in obtaining tech support, integration of the system, and troubleshooting any problems.
• Choosing based on price – the lowest priced systems typically offer the fewest features and functions, leaving you without the services your guest want.
• Not understanding the needs – it is easy to be caught up in a few good features and miss the features that are not available unless you are clear on what you need.
• Integration considerations – not all POS systems integrate with your in-house payment systems.
• Not considering the hardware – look carefully at the type of reader, scanner, or other hardware required.
• Not considering customization – our POS systems can be customized to your needs.
• Customer service – be sure to consider the level of customer service through the POS provider.
• Downtime – review the uptime and downtime for the POS system.
• Talk to current users – ask for a few restaurants using the system and follow up with a phone call or email.
• Choose a restaurant specific system – NorthStar only provides POS services for the restaurant industry.

For a live demo, contact us today.